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Frequently Asked Questions
QWhat certificates do your products have?
We have CE and UL certificates. All our product designs follow international standards such as EN/CE, UL, and ANSI.
QDo you accept OEM or ODM orders?
Yes, we are professional in providing OEM and ODM services. We also cooperate with several well-known global brands.
QHow do you ensure product quality?
We have a dedicated quality system and a professional QC team that monitors every stage of production to ensure high standards.
QWhat is the guarantee on your hardware products?
We provide a One Year Mechanical Guarantee for our products to ensure long-term reliability for our customers.
QWhat grades of stainless steel do you work with?
We primarily work with SUS304 and SUS316. Some items can also be produced using SUS201 depending on requirements.
QCan I request a sample before placing a bulk order?
Yes, we can offer free samples for your evaluation. You only need to provide a courier account for freight collect.