Q: What certificates do you have for your products?
A: We have CE and UL certificates. All our product designs follow international standards such as EN/CE, UL, and ANSI standards.
Q: Do you accept OEM or ODM orders?
A: Yes, we are professional in OEM and ODM services. We also cooperate with several well-known hardware brands.
Q: What is the quality guarantee for your products?
A: We provide a one-year mechanical guarantee on our products to ensure reliability and customer satisfaction.
Q: Which grades of stainless steel do you typically use?
A: We mostly work with SUS304 and SUS316. Depending on the requirements, some items can also be produced in SUS201.
Q: Can I request a sample before placing a bulk order?
A: Yes, we can offer free samples for your evaluation. You only need to provide a courier account for freight collect.
Q: What are your accepted payment terms?
A: We accept various payment methods including T/T, D/P, Western Union, and L/C.