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Frequently Asked Questions
Q1: Can I use my own logo or design on the product?
Yes, we offer OEM/ODM services. Your logo and design can be produced on the product.
Q2: What's the lead time for orders?
Standard models ship in 25-35 days; customized units require 35-45 days.
Q3: What are your trade terms?
We primarily operate under FOB, DAP, and DDP terms.
Q4: What are your payment terms?
T/T 30% deposit in advance, and T/T 70% against B/L copy.
Q5: Do you provide samples for testing? Are they free?
Yes, we can offer 1-2 pcs free charge samples. However, the express shipping cost is paid by the customer.
Q6: What is the maximum production capacity?
Our current production capacity is approximately 50,000 PCS per year.