Q1: Are you a trading company or a manufacturer?
A: We are a professional factory specializing in high-quality lock production and development.
Q2: How long is the standard production and delivery time?
A: Production typically takes about 30 days, and the total delivery time is approximately 35-45 days depending on the destination.
Q3: What kind of warranty do you provide for your locks?
A: We offer a 1-year product warranty. Our locks are tested for 600,000 opening-closing cycles, ensuring a long mechanical life-time.
Q4: How can I obtain samples of your products?
A: New customers with confirmed orders receive free samples. For quality testing before ordering, please contact us to arrange sample delivery.
Q5: What are the recommended shipping methods?
A: Samples or small orders are usually sent via air. For orders exceeding 1 ton or 1 CBM, sea freight is recommended for cost-efficiency.
Q6: Do you support customization like OEM or ODM?
A: Yes, we fully accept OEM and ODM requests, including customized logos, packaging, colors, and specific technical dimensions.
Jefort Hardware
